Your puppy is guaranteed to be in good health at the time of pick-up. The puppy will have all age appropriate vaccinations, worming, and permanent identification (microchip) placed by a licensed veterinarian. The buyer has a 72 hour (excluding weekends) guarantee in which he/she is encouraged to have the puppy examined by his/her own Veterinarian (at the buyer’s expense). Should the Veterinarian find a minor pre-existing condition during the examination, the seller agrees to reimburse for the cost of any medications or treatment necessary to correct the condition; up to the amount of $200. If the Veterinarian finds any serious problems that would impair the puppy’s ability to function as a pet, the buyer has the option to return the puppy along with a written diagnosis from the attending Veterinarian within 72 hours of the examination for a full refund of the purchase price (Veterinarian expenses for diagnosis, shipping, travel, etc. will not be reimbursed).
Note: Puppies are sold as pets/companion only on a mandatory spay/neuter contract. Serious conditions are those that will impair your puppy’s ability to have a normal life (i.e.: hip dysplasia, PRA). Please note that all puppies, including those sold as pets, are guaranteed to be free of serious life altering defects. The buyer is responsible to contract with a licensed veterinarian to complete the necessary vaccinations and establish a parasite prevention program.
To give all our puppies the best chance of a long healthy life, all of our breeding males and females have been tested to the ALAA Gold Paw level which includes, Hips, Elbows, Eyes and a full Australian Labradoodle Genetic Panel through PawPrint Genetics. We guarantee our puppies to be free of genetic/birth defects up to 24 months of age. In the event that the puppy/dog is diagnosed with a hereditary/birth disorder (as diagnosed by a licensed Veterinarian, and verified by OFA, CERF, or Certified DNA Lab), the buyer must supply copies of the associated reports to the seller (microchip identification must be verified by a licensed Veterinarian, and recorded on all reports). Once the reports have been verified by the seller, the buyer has one of two options:
- The buyer can keep the puppy/dog; at which time Red Rock Doodles will take full responsibility for the Veterinary care regarding the diagnosed disorder, up to the full purchase price paid for the puppy/dog. Any additional expenses, beyond the original purchase price, incurred during the lifetime of the puppy/dog, would be the responsibility of the buyer.
- The buyer can return the puppy/dog to the seller; at which time Red Rock Doodles will provide a replacement puppy of equal value from the next available litter, or a refund of the original purchase price. Note: Veterinarian expenses for diagnosis, shipping, travel, etc. will not be reimbursed.
Services and Commitments
Our commitment does not end when that puppy leaves us to go home with their new family. We will always be available to answer questions or help in any way that is possible. We love to receive pictures and updates on your puppy’s progress. Nothing is more satisfying that knowing that our puppies have wonderful loving homes.
In the event that an owner is forced to give up the puppy/dog due to extenuating circumstances, we offer a Lifetime Re-home Guarantee. The last thing that we want to find out is that one of our puppies has found its way to a shelter or unfit home. If you are unable to keep your Red Rock Doodles puppy/dog, we request that the dog be returned to us. We will evaluate the puppy/dog, and place it up for adoption.